November 19, 2008
Quick Customer Service Tip – A Helping Hand
Got a few free minutes? Then help a coworker struggling with a customer service problem. Assisting customers is everyone’s priority, and coming to the aid of a colleague helps build strong work teams.
COMMUNITY SERVICES DEPARTMENT
Huntington Beach Senior Services
Senior Santa - With your help, the Senior Santa and Friends Program provide holiday gifts and essentials to elderly and disabled clients of the Orange County Social Services and Health Care Agencies. Huntington Beach Senior Services is helping to collect gifts again this year. There will be pink tags with gift ideas and collection boxes located at the HB Central Library, on the 5th floor of City Hall, and at the Seniors Outreach building. Collections will be picked up throughout December. Donations of new, unwrapped items are welcome. Checks made out to Senior Santa and Friends and gift cards can be given to Kati Von Holle in Community Services and either hand delivered or mailed to the HB Seniors Outreach, 1718 Orange Avenue, HB, CA 92648. If you have any questions regarding the program, please contact Michelle Yerke, Social Worker, at (714) 374-1521.
Youth Sports Grants
Applications for the City of Huntington Beach Youth Sports Grants are now available online and from the Community Services Department (714) 536-5486. The Youth Sports Grant program is designed to improve facilities for youth sports in Huntington Beach by providing supplemental assistance to nonprofit youth groups’ existing resources for projects as proposed (not ongoing operational costs). Grants must be for capital expenditures, such as permanent construction/repairs (backstops, lights, etc.), and not portable fixtures or equipment. The project must be located on public property within the City of Huntington Beach. For more information regarding qualifications and requirements, please refer to the Youth Sports Grant Application currently posted on the City of Huntington Beach website (www.surfcity-hb.org). The 2009 grant pre-submittal meeting is scheduled for Thursday, November 20, 7 p.m., Room B-8 in the City of Huntington Beach Civic Center, 2000 Main Street.
Free Residential Used Oil Disposal
The Huntington Beach Fire Department, in coordination with the California Integrated Waste Management Board, has developed a residential, used oil disposal program that gives “do-it-yourself” home mechanics a convenient and free way to properly dispose of their used oil and oil filters. The service has proven to be a cost effective method to prevent used oil from being illegally disposed into trash cans, curb drains, or directly onto the ground where it can be washed down to our local beaches and wetlands. In 2008, the program will collect over 1,000 gallons of used oil through a door-to-door “curbside” collection service, and 20,000 gallons will be collected through the “Certified Collection Center” program (auto parts stores and auto service businesses) as well as the Household Hazardous Waste Center at Rainbow Environmental Services . For more information, please call 536-5469 or 536-5676.
Library Trend Watch
Studies show that even in today’s information age, people strongly associate their public library with the book. That’s true at Huntington Beach library, where new books are in as much demand as ever. Relatively new library services are gaining ground quickly though. Many libraries have sound recordings, but recorded music has proven extremely important to our users. The library loans well over 2,000 CDs per month, almost 8,000 already this year. Copies of a classic recording like “A Hard Day’s Night” by the Beatles can easily go out over 400 times. A growing number of users come to us for online access – over 100,000 people will use our computer lab in a year. The online databases, which offer everything from social studies and news stories to auto repair assistance, can get almost 10,000 visits in a month. Those users are all Huntington Beach library card holders. Measuring and monitoring these trends keep us in tune with changing demand and allow us to offer the best library services possible.
Children’s Department Hosting a Writing and Illustrating Contest
As part of next year’s special Huntington Beach Library Centennial Celebration, The Friends of the Children's Library and The Sand Scribes Children's Writing Group are currently sponsoring a “writing and illustrating” contest themed “Library Time Warp” for local children between preschool and 8th grade. Entry forms and official rules are available at the Huntington Beach Central Library Children’s Department or online at www.fotcl.org. Prizes will be awarded in January for both categories -- written entries and illustrations. In this contest, children are asked to imagine what it would be like to visit the library either 100 years ago in 1909, or 100 years from now, in 2109, and then to write or draw about their “experiences.” The deadline for submission is December 20 at 4 p.m. For more details and to get an entry form, please visit the Huntington Beach Children’s Department at the Central Library. Visit our website at www.hbpl.org for a listing of all scheduled library events or call (714) 375-5107.
Downtown Specific Plan EIR Scoping Meeting
The Planning Department will hold a scoping meeting on the Draft Environmental Impact Report for the Downtown Specific Plan Update. At the meeting, staff and the consultant will take comments related to the scope of the environmental issues to be analyzed in the draft EIR. The meeting will be held on Wednesday, November 19, at 6 p.m., at the Huntington Beach Art Center, 538 Main Street. For further information, please contact Jennifer Villasenor at (714) 374-1661.
Police Provide Mutual Aid During Weekend Fires
Mutual Aid assistance was requested from authorities impacted by the wildfires this past weekend. The Police Department dedicated a team of four officers and a supervisor to aid these agencies in evacuations; traffic control, and community security. Three separate teams were established and provided assistance from Saturday through the evening hours on Sunday.
Driving Under The Influence Saturation Deployment
The Police Department had four officers dedicated to enforcement of Driving Under the Influence (DUI) this past Saturday. The officers drove through the city seeking DUI violators. This type of “saturation patrol” is funded by a California Office of Traffic Safety (OTS) grant, which the department received this past year. In addition to this type of enforcement activity, the grant provides funds which enable the Police Department to conduct Sobriety Check-Points. The department will continue staffing these types of activities throughout the year in an effort to protect the community from those who violate DUI laws.
Water and Sewer SCADA Upgrades Continue
A Supervisory Control and Data Acquisition (SCADA) system is employed by the Public Works Utilities Division in order to remotely monitor and control water production, sewer lift station, and flood control station facilities. Both the water and sewer SCADA systems are being upgraded in stages. As part of the planned upgrades, a pilot project for the sewer system SCADA will be underway soon. The pilot project will provide engineering, programming, and integration associated with the upgrade to a new sewer lift station controller at the city’s sewer lift stations. This will include the development of new HMI (Human-Machine Interface) graphic "windows" to visually monitor the controller, confirm communications and alarming, and configure the historical database.
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