H.B. Building Division
Main: (714) 536-5241
Fax: (714) 374-1647
Walk-in Hours:
Monday–Friday 8:00 am to 5:00 pm
(Closed 12:00 N to 1:00 pm daily)

Customer Service Questionnaire

In our effort to provide the highest level of professional services we invite you to participate in our Customer Service Questionnaire. The Building Division continuously strives to improve every aspect of our business both in process and presentation. This questionnaire may be submitted online or printed and mailed to: Attn: Building Manager, Building Division, P.O. Box 190, Huntington Beach, CA 92648. We appreciate your feedback.

Type of Service (check all that apply):

Permit Application   Plan Review   Building Inspection   Other Explain

Service Evaluation (check one):

1= Excellent     2=Very Good     3=Acceptable     4=Needs Improvement     5=Poor


Staff Courtesy 1 2 3 4 5
Staff Knowledge 1 2 3 4 5
Wait Time 1 2 3 4 5
Processing/Service Time 1 2 3 4 5
Quality of Printed Material 1 2 3 4 5
Quality Internet Site/Material 1 2 3 4 5
Overall Experience 1 2 3 4 5

Other Comments/Suggestions:

Name of Employee(s) who assisted you:

Would You Like to be Contacted Regarding Your Comments?

   



Optional Information:

Your Name:

Address:

Phone:

Email:





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